Delivery

Online Shopping Tips + Local Delivery Charge

2019 - 01 - 31

 Payment Method:

1. PayPal / Credit Card
2. ATM transfer
 
Account Name: Wing Hing Chemical Co., LIMITED
HSBC : 112-519731-001
Please whatsapp bank in slip to 9567 1297
 
轉數快 FPS ID : 8758591
 
Please cap screen and provide reference no. & order no. to  95671297
 
Macau customers please click here for payment and delivery details.
 
Shipping Method:
1. Pick up from our shop
2. Local Delivery
 
Local Delivery Charge:
 
1. *For every single purchase of HK$800.00 or above, will enjoy one complimentary local delivery included : Commercial & Industrial District , SF Store / Service center, SF locker (below 5kg & Underestimated at 27 cm x 26 cm x 20 cm ). Shipments delivered to Hong Kong's residential address will be subject to HKD20 – HKD30 surcharge. (Client direct paid to SF)
 
2 ** For purchases less than HK$800.00 and wish to enjoy our delivery services included : Commercial & Industrial District , SF Store / Service center, SF locker  (below 5kg & Underestimated at 27 cm x 26 cm x 20 cm), there will be a HK$50.00 delivery charge apply. Shipments delivered to Hong Kong's residential address will be subject to HKD20 – HKD30 surcharge. (Client direct paid to SF)
 
Purchased goods will dispatch within 4-7 business days (Local delivery) upon order payment confirmation, signature of recipient is required. No delivery service on Sunday and Public Holiday. (International delivery will dispatch after customers confirmed on the delivery charge and payment received)
 
Delivery will be delayed or suspended if the black rain signal / typhoon signal No.8 or above is hoisted.
 
Purchased goods are required to be signed upon delivery. If the delivery returned due to unsuccessful delivery, an additional delivery charge will be charged for next delivery request and which will be paid by the recipients. If the recipient cannot pick up the goods at the SF store/ locker before SF time limit, and all additional fees will be paid by the recipient.
 
By the way, the delivery time of the SF locker may delay due to the fullness of the locker or could be sent to the nearby SF network.
 
Essential Elements will not verify the recipient's identity and has no responsibility upon the delivery.
 
If customers received products that is not in its original condition, is damaged, or is missing parts, he/she can notify us through email within 2 days through email (info@EssentialElements.com.hk). If proven to be our mistakes, we will arrange to change products ordered within any charges and the additional delivery charges.
 
All Goods sold are not retunable. We will not accept change or return of any opened or used Essential Elements products.
 
DIY classes registration fee will not count for credit on monthly promotional gifts.
 
Essential Elements reserves the right to amend terms & conditions and of final decision on all matters of disputes.
For any enquiry of online order, please email to info@EssentialElements.com.hk
 

 

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